RETURNS FOR STORE CREDIT ONLY. NO EXCHANGES DUE TO INVENTORY AVAILABILITY.
Orders can not be refunded/cancelled once paid.
*If absolutely necessary and approved by our owner, there will be a 20% cancellation fee, no exceptions.
We understand things happen!
If for any reason you are unhappy with your purchase, we will gladly accept your return back in its original, unworn condition within 14 days from the date of delivery.
You will be issued a store credit for the price of the item, minus any shipping and handling costs paid by Gypsy Waltz.
Please allow up to 5 business days for your return to be processed.
HOW TO RETURN: Items MUST be returned in their original condition, free of makeup stains, deodorant, perfumes, animal hair/scent, cigarette smoke, and obvious wear. Shipping and handling costs paid by Gypsy Waltz are non-refundable and will be deducted from the issued store credit. If the item(s) returned are unable to be resold in their returned condition or are not received within the designated return window, you will be subject to a $10.00 shipping & handling fee for the item(s) to be shipped back to you. Any items deemed less than original condition by Gypsy Waltz may incur a 15% restocking fee.
Time Frame: Items must be RECEIVED BACK to us no later than 14 days from the date your package was delivered. NO exceptions. We suggest using a tracking method, as we are not responsible for lost packages.
Not eligible: Any sale, discount, or markdown item 20% or greater or marked otherwise. ALL ACCESSORY CATEGORY ITEMS INCLUDING BUT NOT LIMITED TO: jewelry, sunglasses, scarves, hair accessories/hats, purses/bags, belts, food items. Undergarment type items (camis, bralettes, strappies, leggings) and bodysuits are final sale and cannot be returned due to hygienic reasons. Shoes returned using the shoebox as a shipping container are NOT acceptable.
Defective Items: If you believe you received a defective item you must notify us by email within *TWO* days of the delivery confirmation date, otherwise it is considered wear and tear. No exceptions. Any item that has already been worn is not subject to be considered a "defective item" and no return or exchange is allowed.
Return item(s) to:
140 N Runnels St
De Kalb, TX 75559